A conflict resolution process that can be used to resolve special education issues. Mediation is entered into prior to holding a due process hearing. It is the intent of the legislature that the mediation conference is an intervening, informal process conducted in a non-adversarial atmosphere that allows the parties to create their own solutions rather than having one imposed upon them through the judicial process. When a parent files, the mediation will be scheduled within thirty-five days of state receipt of a hearing request. When a district files, the mediation will be scheduled within fifteen days of state receipt of a hearing request.